The Last Impression
The Last Impression: Why Offboarding Process Matters More Than You Think Companies do everything in their power to create a glamorous initial impression of their new hire, welcome packs, buddy programs, orientation classes, emotional introductions, etc, all aimed at making a new employee feel unique and interested in the company on the first day. However, despite all the focus on the onboarding process, the final impression, the way an employee leaves, is often an administrative issue. To a lot of companies offboarding is a list of forms, passwords and an exit interview. This irresponsible oversight is an expensive one. The ineffectively handled offboarding process may cause a reputational, cultural, and even financial harm (Lakshmanan, 2024) . In the age of the Internet, when the reputation of an employer is created on a high profile by means of such sources as Glassdoor and LinkedIn, even one unpleasant experience during an exit can reverberate much beyond the former employ...